How to Register and Activate Your UCard

A UCard is the all-in-one member card provided by UnitedHealthcare (UHC). It acts as your health plan ID and, depending on your plan, can also be used to access:

• Grocery benefits

• Over-the-counter (OTC) items

• Utility bill support

• Health rewards

🔐 Step-by-Step: Register and Activate Your UCard

🔹 Step 1: Wait for Your UCard

You must wait until you receive your physical UCard in the mail. It contains the card number and personal information needed for activation.

🔹 Step 2: Create a UHC HealthSafe ID

To manage your plan online and activate your UCard, you need to create a HealthSafe ID (UHC’s secure login system).

Here’s how:

1. Go to the official UnitedHealthcare login page.

2. Click on Register or Create account.

3. Enter your name, date of birth, ZIP code, and email.

4. Choose a username and password.

5. Complete the verification process.

This will give you access to the member portal or mobile app.

🔹 Step 3: Sign In to Your Member Account

Once registered, sign in using your HealthSafe ID on the UHC website or app.

From here, you can:

• View your health plan benefits

• Check balances

• Access the UCard section

🔹 Step 4: Activate Your UCard

To activate your UCard:

1. Go to the official UCard activation website (activate.uhc.com) or open the UCard section inside the member app.

2. Enter your:

   • 16-digit UCard number

   • Date of birth

   • ZIP code

3. Click Activate Card and wait for the confirmation message.

🔹 Step 5: Activate by Phone (Optional)

If you prefer, you can call 1-866-757-1864 (TTY 711) to activate your UCard using the automated system. Follow the prompts and provide the details from your card.

🛒 After Activation – What You Can Do

Once your UCard is activated, you can:

• Use it as your member ID

• Shop at approved retailers for groceries and OTC items

• Pay utility bills (if allowed in your plan)

• Earn and redeem health rewards

❓ UCard Registration FAQs

Do I need to activate the UCard to visit a doctor?
No. Your provider can check your coverage even if the card isn’t activated. But for shopping or rewards, activation is required.

Can I activate the UCard before it arrives?
No. You must wait for the physical card and use the printed details to complete activation.

Is UCard activation mandatory?
Yes, if you want to access your plan benefits like OTC, grocery, or utility support.